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Arquivo de entrada:
9783642094750 - Service Chain Management - Livro

Service Chain Management (2010) (?)

Entrega de: AlemanhaLivro alemãoEste é um livro de paperbackNovo livro
ISBN:

9783642094750 (?) ou 3642094759

, em alemão, Springer, Brochura, Novo
New and in stock. 10/19/2010
Dados de 30/09/2014 16:41h
ISBN (notações alternativas): 3-642-09475-9, 978-3-642-09475-0
Arquivo de entrada:
9783642094750 - Christos Voudouris: Service Chain Management (Paperback) - Livro

(?):

Service Chain Management (Paperback) (?)

Entrega de: AlemanhaLivro alemãoEste é um livro de paperbackNovo livroPrimeira edição deste livro
ISBN:

9783642094750 (?) ou 3642094759

, em alemão, Springer, Berlin/Heidelberg/New York, NY, Germany, Brochura, Novo, primeira edição
Paperback. Service chain management enables service organisations to improve customer satisfaction and reduce operational costs. In this book, Christos Voudouris and his BT coll.Shipping may be from our UK, US or Australian warehouse depending on stock availability. This item is printed on demand. 328 pages. 0.504
Dados de 30/09/2014 16:41h
ISBN (notações alternativas): 3-642-09475-9, 978-3-642-09475-0
Arquivo de entrada:
9783642094750 - Christos Voudouris: Service Chain Management Technology Innovation for the Service Business - Livro

(?):

Service Chain Management Technology Innovation for the Service Business (?)

Entrega de: Estados Unidos da AméricaLivro alemãoEste é um livro de paperbackNovo livro
ISBN:

9783642094750 (?) ou 3642094759

, em alemão, Springer, Brochura, Novo
Paperback. 308 pages. Dimensions: 9.1in. x 6.1in. x 0.8in.Service chain management enables service organisations to improve customer satisfaction and reduce operational costs. In this book, Christos Voudouris and his BT colleagues together with experts from industry and academia present the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are based on the BT experience and on associated research and development. Service chain management is looked at both from the enterprise perspective and from the standpoints of the service professional and customer. The focus is on real-world challenges. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN.
Palavras-chave: CHRISTOS VOUDOURIS,GILBERT OWUSU,RAPHAEL DORNE,DAVID LESAINT,COMPUTER SCIENCE,INFORMATION MANAGEMENT,MANAGEMENT,STRATEGY AND COMPETITION,SYSTEMS PLANNING,INFORMATION SYSTEMS
Dados de 30/09/2014 16:41h
ISBN (notações alternativas): 3-642-09475-9, 978-3-642-09475-0
Arquivo de entrada:
9783642094750 - Christos Voudouris, Gilbert Owusu, Raphael Dorne, David Lesaint: Service Chain Management: Technology Innovation for the Service Business - Livro

(?):

Service Chain Management: Technology Innovation for the Service Business (2010) (?)

Entrega de: Estados Unidos da AméricaLivros usados, não é um livro novo.
ISBN:

9783642094750 (?) ou 3642094759

, língua desconhecida, Springer Berlin Heidelberg, Springer Berlin Heidelberg, Springer Berlin Heidelberg, Usado
mais frete, Free Shipping on eligible orders over $25
Service chain management enables service organisations to improve customer satisfaction and reduce operational costs through intelligent and optimised forecasting, planning and scheduling of the service chain, and its associated resources such as people, networks and other assets. The area is quite broad, covering field force and workforce automation, network and asset planning and also aspects of customer relationship management, human resources systems and enterprise resource planning. Furthermore, it addresses the key challenge of how all these technologies and systems are integrated into a cohesive blueprint.In this book, Christos Voudouris and his group together with experts from industry and academia present the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are, based on the BT experience and on associated research and development in collaborating universities and partner companies. The focus is on real-world challenges and how technologies can be used to overcome practical problems in a "don’t just survive, thrive!" approach.The unique combination of technologies, experiences and systems, looked at from the different perspectives of service providers and users and combined with advice on successful benefit realisation and agile delivery of solutions, makes this an indispensable read for managers and system architects in the service industry.
Mais…
Categoria: Books ~~ Computers~~ Data Processing
Palavras-chave: Service-Chain-Management Christos-Voudouris
Dados de 30/09/2014 16:41h
ISBN (notações alternativas): 3-642-09475-9, 978-3-642-09475-0
Arquivo de entrada:
9783642094750 - Voudouris, Christos; Owusu, Gilbert; Dorne, Raphael; Lesaint, David: Service Chain Management: Technology Innovation for the Service Business - Livro

(?):

Service Chain Management: Technology Innovation for the Service Business (2010) (?)

Entrega de: CanadáLivro alemãoEste é um livro de paperbackNovo livro
ISBN:

9783642094750 (?) ou 3642094759

, em alemão, Springer, Brochura, Novo
Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: This book presents the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are based on the latest research as well as practical experience from BT, one of the largest European service providers.
Dados de 31/08/2015 12:04h
ISBN (notações alternativas): 3-642-09475-9, 978-3-642-09475-0

9783642094750

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